I hatch in a HOva with a computer fan hanging from the top. This is not the best way to hatch.
A few suggestions...are you using just one thermom? Don't. Get three or 4 and stick them in different places. In my bator, even with the little fan, it is hot where the fan is blowing and cooler where the fan is NOT blowing. I shuffle eggs to get them to spend equal amounts of time in hotter or cooler areas. Obviously, I have no turner, I AM the turner!
Wafers can be working, but be warped. Or the screw that holds them in place against the switch might be mis-threaded, all of this can affect your temp. The idea that a quarter turn of the temp dial equals a certain number of degrees is pure hogwash. I find that turning my temp up or down is a wild shot in the dark as to where the temps are going to go. And after I do crank that little knob, it often takes a day of temp watching to determine where the temps are going to settle at.
One note about replacing wafers. I have found 2 styles of wafer and only ONE works in my bator! There is a wafer that has a threaded hole in one side, and opposite side is a flat spot OR threaded hole in one side and a little knob sticking out the other side. One of these will fit into your bator and one will not! Look at whats in there now and only replace it with a wafer that looks EXACTLY the same! I tried sticking a knobbed wafer where a flat wafer used to be, no such luck! There was not enough room in the switch assembly. Luckily I had more than one back-up wafer in more than one style.
My bator also works best in room with even, constant, low heat. For me, spare bedroom with baseborad set on low. Otherwise, it can't cope with the normal daily cycles of house temp change. Even if they are just small changes.