Not What I Call Performance

Like a lot of poultry people early i the year I checked Performance Poultry's website daily hoping to replace some of Wyandottes and Brahmas plus add in some Black Cochins. Actually I was going in with another party hoping to cut the shipping costs. After some changes to the original order we had a statement of what to expect and sent off an email transfer for the 20% deposit. During the spring I heard some orders were delayed, but we could live with that.

On the day (June 10th) the orders were to arrive by WestJet I received a phone call that Performance Poultry would not be filling the orders. At the time I requested a refund, but after waiting a few weeks (there was a postal strike)I contacted the hatchery again. I have since been contacted that they needed my postal code and had it confirmed that they had the postal code and would be sending out a cheque. Two weeks later and still no cheque. This was my first order from this company.

My dad would have said he'd done business with them twice ; first and last time. I'd be unhappy too.

I've tried three times to get in on an order from them. They couldn't fill any of them.

Thankfully, I hadn't given a deposit though. My orders were canceled much earlier than the shipping date.

I have had two orders from Performance in the past two years and both of them came when they were suppose to and they were both filled with healthy chicks of the breeds and sexes that I wanted. So I am not sure if this info helps you any but they have completed some orders properly. I was happy with them.

I think the issue with Performance is over booking of breeds. A lot of his eggs and chicks are imports, so if they do not hatch properly or do not do well in shipping to him it is hard for him to fill some orders.
I also found when I did my orders with him you had to be very diligent in keeping him on track and very specific that you did or did not want subs, when I did my order I stated that if anything was going to be missing or subed I needed to know prior to shipment, and he did pretty good.
I find the later in the year orders are the ones that seem to go astray, or the orders that people do not stay on top of him.
As for your refund I think a person that send funds by EMT should get their refund by EMT as well, only fair to use the same systems. So easy to say that the cheque is in the mail and then forget to mail it...

I find that purchasing hatching eggs and or chicks from breeders in Canada is way easier and you get as good a chick or in some cases even better.

I received a cheque for the refund in the mail today.